Have some questions? Why not take a look at some of the most frequently asked questions below to see if we have your answer.

Need more help? We want to hear from you!

Mailing Address:
PO Box 311 Monsey, NY 10952
Warehouse Address:
1010 W Elizabeth Ave. Linden, NJ 07036
Customer Service E-mail:

Come say hi to us!

Contact Us

As we are all about intimate bonds and long-lasting relationships, we would like to let you know that you can always reach us through the contact details listed below for any inquiries, concerns, or issues with our products and services.

Phone Number
Phone Number: 718-475-1717

Fax Number
Fax Number: 718-709-4165

E-mail Address
Customer Service E-mail: customerservice@freidaandjoe.com
Sales E-mail: sales@freidaandjoe.com

Mailing Address
Mailing Address: PO Box 311 Monsey, NY 10952
Warehouse Address: 1010 W Elizabeth Ave. Linden, NJ 07036

You may also reach us by writing down your message and sharing your contact details below:

Frequently Asked Questions

Certainly! You may purchase our gift sets individually so you can create a package that is custom-made per individual. You may contact our Sales Representative through this e-mail for your customized gift package: sales@freidaandjoe.com.
Yes. We will be providing you with an exclusive Freida and Joe gift card stating that you are the sender. You may send your personal message as well that we will include in the card. You may choose from these selection of themed cards.
  • Happy Holiday
  • Happy Valentine’s Day
  • Happy Mother's Day
  • Happy Birthday
  • Congratulations
  • Just Because
  • Blank
No. We will never consider allowing any of our products to have elements that were tested on animals.
No. Alcohol can damage your skin, as it can dry it out and leave it feeling coarse and rough. Our products have natural ingredients that moisturize your skin and leave it feeling smooth and soft.
You don't need to have a Freida and Joe account. You can place an order as a guest. Just click the "Continue as Guest" option and you can enter the key details needed to process your order. Signing up for an account online simplifies the process for future orders, as some of your order details (such as shipping and billing addresses) will be saved for later use.